Digital technologies are profoundly impacting on how organisations deliver value to their customers. Competition is increasing and digital disruption is speeding up, organisations need to step up to the challenge of digital transformation. Incumbent industries need to rethink, transform or go out of business. Many are grappling with making the most of the opportunity of disruption. They want to start innovating and using data and technology to help solve issues but don’t know how. I help organisations manage change and my speciality is technology implementations and process improvements.
I focus on five cornerstones.
- Forming coalitions –We focus on building relationships with both internal and external stakeholders to gain buy-in for strategies and change program to create change.
- Communicating – using innovative techniques to communicate
- Training & Support – to prepare impacted groups with necessary level of skills and support
- Business Readiness – prepare the business to keep managing the change
Corporate clients include UNSW, iCare, CBA, NAB, TAFE NSW, Defence